Privacy Policy

Last Updated: 18/05/2026
This Privacy Policy explains how personal data of visitors, users, patients, and individuals who contact us through profdrerkanyildirim.com is collected, processed, stored, and protected.
As Prof. Dr. Erkan Yıldırım, we value the privacy and security of your personal data. Your personal data is processed in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698, where applicable.

Personal Data We Collect

When you visit our website or use our contact and appointment request forms, we may collect and process the following personal data:
* Name and surname
* Phone number
* E-mail address
* Message content
* Appointment or consultation request details
* IP address
* Browser and device information
* Website usage and visit data
* Technical data collected through cookies

If you voluntarily share information regarding your health condition, symptoms, previous surgeries, medical history, or treatment requests, such information may be considered sensitive personal data and will be handled with a higher level of confidentiality and security.

Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:
* Responding to your contact requests
* Managing appointment and preliminary consultation processes
* Providing feedback regarding your inquiry
* Carrying out preliminary information processes related to healthcare services
* Ensuring website security
* Improving website performance and user experience
* Fulfilling legal obligations
* Responding to requests from authorized public institutions
* Improving service quality
* Analyzing and resolving technical issues

The information provided on this website does not replace medical diagnosis, treatment, emergency care, or a physician consultation. A direct medical examination is required for an accurate medical evaluation.


Methods of Data Collection

Your personal data may be collected through the following channels:
* Contact forms on the website
* Appointment request forms
* E-mail communication
* Phone or WhatsApp communication
* Cookies and similar tracking technologies
* Website analytics tools
* Social media or digital advertising referrals


Legal Basis for Processing

Your personal data may be processed based on one or more of the following legal grounds:
* Your explicit consent
* Necessity for the establishment or performance of a service relationship
* Compliance with legal obligations
* Establishment, exercise, or protection of legal rights
* Legitimate interests, provided that your fundamental rights and freedoms are not overridden
* Requirements related to the planning and provision of healthcare-related services, where applicable
Sensitive personal data is processed only when necessary and in compliance with applicable data protection and confidentiality requirements.

Sharing Personal Data

Your personal data may be shared, where necessary and in accordance with applicable laws, with the following parties:
* Authorized public institutions and regulatory authorities
* Relevant authorities for compliance with legal obligations
* Website infrastructure, hosting, software, and technical support providers
* Service providers supporting appointment, communication, and patient request processes
* Technical service providers for e-mail, forms, analytics, and website security

Your
data is never sold, rented, or shared with third parties for unauthorized commercial purposes.

International Data Transfers

Some technical infrastructure, e-mail services, analytics tools, advertising platforms, or hosting services used on our website may operate through servers located outside your country. Therefore, your personal data may be transferred abroad with appropriate security measures and in accordance with applicable laws.
For international patient or consultation requests, the information you provide may be used to contact you and evaluate your request.

Cookies and Tracking Technologies

Our website may use cookies to improve user experience, analyze website traffic, ensure website security, and measure digital marketing activities.
Cookies may collect the following types of information:
* Pages visited
* Time spent on the website
* Traffic source
* Device and browser information
* Language and region preferences
* Advertising and conversion measurement data

You can delete, block, or manage cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some parts of the website.

Google Analytics, Advertising, and Measurement Tools

Our website may use Google Analytics, Google Ads, Meta Pixel, or similar analytics and advertising measurement tools. These tools are used to analyze website performance, measure the effectiveness of advertising campaigns, and improve user experience.
Data collected by these platforms is subject to the privacy policies of the relevant third-party platforms.

Data Retention Period

Your personal data is stored only for as long as necessary for the purposes for which it is processed and in accordance with applicable legal retention periods.
Data related to contact and appointment requests may be retained for the period necessary to finalize the request, manage service processes, comply with legal obligations, and protect legal rights in case of potential disputes.
When the retention period expires, your personal data will be deleted, destroyed, or anonymized in accordance with applicable laws.

Data Security

We take appropriate technical and administrative measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
* Secure server infrastructure
* Measures to prevent unauthorized access
* Encryption and security protocols where necessary
* Restricted and controlled access to data
* Regular review of technical infrastructure


Your Rights

Depending on the applicable data protection laws, you may have the following rights regarding your personal data:
* To learn whether your personal data is being processed
* To request information if your data has been processed
* To learn the purpose of processing and whether it is used in accordance with that purpose
* To know the third parties to whom your data has been transferred
* To request correction of incomplete or inaccurate data
* To request deletion or destruction of your personal data under applicable conditions
* To request notification of correction, deletion, or destruction to third parties to whom data has been transferred
* To object to unfavorable results arising from automated processing
* To request compensation if you suffer damage due to unlawful processing of your personal data

You may contact us through the channels below to exercise your rights.

Contact

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact us through the following channels:
Prof. Dr. Erkan Yıldırım
Website: profdrerkanyildirim.com
E-mail:
Phone:
Address: